Client Care & Case Management
Welcome, Our New Case Manager
Shayla Thacker
At Hope First, our case manager meets one-on-one with each client, helping them set goals, navigate challenges, access resources, and build a plan for long-term success. She is often the consistent, trusted voice during a time that can feel overwhelming and uncertain.
Through our Circle of Care program, she provides personalized, ongoing support for moms who are pregnant or parenting a child under two years old.
This support can include:
• Emergency and long-term housing
• Medical needs
• Household items
• Groceries
• Childcare
• Utilities
• Transportation
• Automobile assistance
• And other stability-related needs
She meets with each client once a month for up to two years. Over time, that consistency builds trust, stability, and hope during one of the most critical seasons of a family’s life.
Want To Walk Alongside A Mom?
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You can make a real difference for a mother in our Circle of Care program.
There are two meaningful ways to get involved:
1. Give a Special Encouragement Gift
Click to visit our Amazon Wishlist and send a meaningful encouragement gift to one of our moms. Your generosity helps meet practical needs while surrounding her with love and support during this important season.
2. Be Matched With a Mom in Need
Fill out the form below to be connected with a family you can support directly. Whether that’s helping with financial needs, hosting a baby shower, or meeting practical needs during pregnancy or early parenting.
Your generosity provides stability, dignity, and hope during a critical season of life.
Get In Touch
If you feel called to walk alongside a mom in our Circle of Care program, complete the form below. Our Case Manager will reach out to share current needs and help you take the next step in supporting a family.
